ORDER AND ORDER CONFIRMATION – The Order will be accepted by us and, consequently, the contract of sale will have binding effects for CSA srl, the moment it is returned to us signed and stamped for acceptance by the buyer a copy of our order confirmation indicating all the conditions governing the supply.
PRICES – The prices confirmed, remain valid until the delivery indicated by us and refer to goods normally ready, delivered ex our factory normal packaging included. It is the right of CSA srl to vary, subsequent to the issuance of the order confirmation and up to the time of delivery of the products, the prices indicated in the event of supervening increases in the costs of raw materials, labor, energy sources and production expenses.
DELIVERY TERMS – The terms of delivery, presentation for testing and shipment, indicated in the order confirmation, are to be considered from the date of receipt by CSA of the order confirmation signed and stamped by the buyer, and are to be understood as an approximate forecast of set-up and serve only as a guideline, without any commitment on the part of our company. Any delays shall therefore under no circumstances give rise to compensation for damages, claims for penalties or the termination, even partial, of the contract, unless these consequences have been expressly accepted by us in writing at the time of ordering.
PACKAGING – Normal packaging is always included in the price. Any special packaging, expressly requested by the customer, will be charged at cost. Packaging will be provided by our company in accordance with experience and custom, being expressly exempt from any liability for loss, damage or breakdown.
RETURN – Unless otherwise agreed, all our sales are understood to be for goods returned ex our warehouse on medium. The sale free port or destiny, limits its effects to the understanding in the price of the materials, of the cost of transport, which therefore takes place at the risk and peril of the buyer, it being understood that the materials themselves are also understood in this species of sale to be delivered in our warehouse. Any agreements with forwarding agents, including the amount and payment of the transportation price, shall always be understood to be concluded in the name and on behalf of the buyer, who hereby accepts and ratifies our actions. The nominal weights and dimensions given in our catalogs, are approximate and subject to change without notice and do not bind CSA srl to their observance.
WARRANTY – All products of CSA srl, conforming to the standards shown in our catalogs and subsequent modifications/changes, individually factory-tested and regularly certified, are covered by warranty for a period of one year from the date of delivery. The warranty is limited to free replacement and repair (at the sole discretion of CSA srl) of component parts of products found to be defective due to manufacturing defects.
DEFECTS AND COMPLAINTS – Any claims for goods that do not correspond to what is specified in our order confirmation must be produced by registered letter or certified mail within a maximum period of eight days from the discovery of the defect. If the complaint is timely and proves to be well founded, the obligation of our company is limited to the replacement/repair (at the unchallengeable choice of CSA srl), of the goods recognized as not corresponding, in the same place of delivery of the primitive supply, after the return of the latter, excluding any right on the part of the buyer to request termination of the contract, compensation for damages and reimbursement of expenses for any reason incurred, as well as a decrease in price. Material replacement will not take place where the buyer does not immediately suspend the processing or use of the disputed materials. Any claims or disputes shall in no case entitle the buyer to suspend or delay payments for the supply.
DAMAGE – All products of CSA Ltd. are covered by insurance. Any damage caused by product malfunction must be reported within 24 hours with an indication of the approximate amount of the damage, description of the damage, and the name of the injured party; this is so that the insurance company can be promptly informed. The imputed product and all documentary material of the damage must be kept at the disposal of CSA and the insurance company until the case is closed. CSA Ltd. shall not be liable for any damage to persons, animals or property resulting from the incorrect installation of the material supplied by CSA or otherwise resulting from the use of the equipment without observance of the safety requirements or without the prior performance of the checks and maintenance of use. In addition to possible repair, replacement (options at the discretion of CSA srl), the buyer agrees that CSA srl shall not be liable for any loss, cost, damage of any kind even to third parties resulting from the product, its use, installation or replacement, marking, the enclosed maintenance booklet, the technical brochure or any other documentation in paper or electronic format issued by CSA srl or directly, and indirectly, connected to CSA srl.
RETURNS – The buyer may not for any reason return the product, without our express written authorization and if so, he must return it ex our factory and at his own expense.
PAYMENTS – Payments of our invoices must be made within the established due dates. Delay in the payment of invoices, even if partial, shall give rise to the accrual of interest on arrears in the amount corresponding to the rate of the Law for commercial transactions. In the event of default on the part of the buyer, our company shall have the right, without prejudice to any other action, to demand prepayment of the remaining supplies in the balance of each contract and, in addition, to suspend shipment of the remaining orders even if they relate to other contracts, without prejudice to its right to compensation for damages and without any economic claim against CSA srl arising therefrom.
RESERVED DOMAIN – The material is understood to be sold under reservation of title and, therefore, will remain the property of CSA srl until the price is paid in full. In the event of CSA srl’s exercise of the retention of title herein sanctioned, any sums already paid in favor of CSA srl shall be retained by the latter as indemnity, without prejudice to CSA srl’s right to compensation for greater damages.
WITHDRAWAL – In addition to cases of force majeure and in the others provided for by law, including a state of alarm, mobilization, blockade or war, strikes, unrest, occupation of factories, lockouts, fires, public calamities, etc., our company shall have the right to withdraw in part or in whole from the contract of sale definitively concluded, as well as from those in the process of being finalized when facts and circumstances occur which substantially alter the state of the markets, the value of the currency and the conditions of Italian industry. In such cases, should our company withdraw from the contract due to impediments that do not depend on its own fact or fault, the buyer shall not be entitled to compensation and shall, if requested by our company, pay for the goods already prepared.
DISPUTES – Every contract is governed by Italian law. For the examination and resolution of any dispute or controversy arising out of business transacted by our company, the only competent court is that of Parma.
DISCLAIMER OF LIABILITY – CSA srl products and solutions are warranted for one year from the date of delivery with respect to defects in workmanship, material or workmanship that become apparent during operation, provided that the products are installed and used in accordance with the instructions provided by CSA srl. Within the terms of this warranty period, any product found to be defective upon receipt by the customer will be repaired or replaced free of charge at the sole discretion of CSA srl (including transportation charges). This warranty is explicitly conditioned on the customer’s sending written notification to CSA srl, which must be done no later than 8 – eight – days after discovery of the defect. This warranty does not apply if the product has been modified or repaired by others, CSA srl does not warrant in any way such repairs or modifications unless authorized in writing by CSA. The foregoing warranty is exclusive and in lieu of all other warranties and representations, expressed, implied, oral or written, including any implied warranties or fitness for a particular purpose. All other warranties are then considered invalid. CSA srl shall not be liable for any loss, damage or expense arising directly or indirectly from the use of the product. CSA srl assumes no responsibility for any damage or expense for labor or costs to make repairs or adjustments to the product. CSA srl also assumes no responsibility for any damages or expenses due to the use or adaptation of data, information, technical communications of any nature provided by it in the course of its business, including dimensional indications regarding products, movies, and any type of information that may be used for design elaborations and for installation purposes. No representative of CSA srl may modify any of the foregoing conditions or assume any additional responsibility or liability in connection with the product. The responsibility of CSA srl is limited in the terms and limits described above to the replacement/repair of the defective material returned, with transportation paid for by CSA, in Strada San Giuseppe 15, Località Ponteghiara, Salsomaggiore Terme (43039) (PR).
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